Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to tell us how a payout actually went at one of the sites we cover? This page explains how to get a message to us and what happens once you do.
Ways to Reach the Online Casinos Team
Email is the best way to contact us. Send your message to [email protected] and a member of our team will read it personally — we don't rely on automated replies to stand in for a real answer.
If you can, tell us straight away what your message is about. A quick line such as "payout speed query" or "correction on a bonus offer" helps us route it to the right person and get back to you sooner, rather than later.
What We're Happy to Hear About
- Payout and withdrawal experiences — Since fast payouts are our focus, we're especially interested if a Canadian online casino we've featured paid out quicker or slower than expected. Real reader experiences help keep our rankings honest.
- Corrections — Bonus terms, minimum deposits and wagering conditions at Canadian online casinos change often. If you spot anything that looks outdated on a review or comparison table, flag it and we'll check it.
- General questions — Unsure what a term in a bonus offer means, or which of the gambling sites we cover suits your province? Ask us directly.
- Content suggestions — If there's a topic around Canadian online casinos, payment methods or game providers you'd like us to cover in more depth, let us know.
- Partnership or business enquiries — If you represent a casino brand or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
What Happens After You Send a Message
Every message is read by a real person on our team, not routed straight to a canned response. We aim to reply within a couple of working days, though this can stretch a little during busier stretches — we'll always get back to you.
If your enquiry concerns a specific brand, such as one of the operators listed on our Trusted Non GamStop Casinos UK 2026 page or elsewhere on the site, mentioning the brand name and offer helps us answer faster.
A Note on Responsible Gambling
If your message touches on concerns about gambling habits — your own or someone else's — say so, and we'll point you towards resources for support rather than leaving that unanswered. We take this seriously and would rather you reach out than not.
Keeping Our Reviews Accurate
Our rankings of the best online casinos in Canada are reviewed periodically, and reader feedback genuinely shapes that process. If a bonus figure, payout timeframe or licensing detail we've published no longer matches what you experienced at a casino, we want to hear it directly — it helps every reader who visits after you.
Thank you for taking the time to get in touch. We read every message and look forward to hearing from you.